NABFINS Limited, a prominent Non-Banking Financial Company (NBFC) promoted by NABARD, has released a recruitment notification for the positions of Customer Service Officer (CSO) and Customer Service Executive (CSE). This presents a valuable opportunity for eligible candidates to join a development-focused financial institution operating across various states in India. Aspiring professionals are invited to apply for these roles which are crucial for the company's field operations and business loan services.

Important Dates

Event Date
Last Date for Application Submission September 07, 2026

Vacancy Details

NABFINS is recruiting for two key positions:

  • Customer Service Officer (CSO) - Field Work: These roles involve field operations across several states, including Kerala, Bihar, West Bengal, Tamil Nadu, Karnataka, Chhattisgarh, Madhya Pradesh, Gujarat, and Uttar Pradesh.
  • Customer Service Executive (CSE) - Individual Business Loans and Housing Loans: These positions are available in Tamil Nadu and Karnataka, focusing on sourcing, processing, and servicing various loan products.

Candidates should note that the official notification does not specify the exact number of vacancies for each post or state. Detailed information regarding specific locations within these states is provided in the original announcement.

Eligibility Criteria

Applicants must meet the following educational and experience requirements:

For Customer Service Officer (CSO) - Field Work:

  • Educational Qualification: Candidates must have completed PUC / 10+2.
  • Language Proficiency: Mandatory written, spoken, and reading command over the local language of the respective state, and English where specified.
  • Experience: Freshers are welcome to apply. However, 1-3 years of experience in a similar field job profile, particularly with exposure to field operations targeting the specific population, will be preferred.
  • Other Requirements: A valid Driver's License and personal motorcycle are essential.

For Customer Service Executive (CSE) - Individual Business Loans and Housing Loans:

  • Educational Qualification: A Graduate degree in any discipline (10+2+3 format) is required.
  • Experience: A minimum of 2 years of experience in sourcing, processing, and servicing Business Loans and Affordable Housing Loans with Banks, NBFCs, MFIs, or Housing Finance Companies (HFCs) is highly preferred.
  • Skills: Strong communication and interpersonal skills are necessary.
  • Travel: Willingness to undertake local travel for field visits is mandatory.
  • Language Proficiency: Knowledge of the local language is mandatory.

Please note that no specific age limit information has been provided in the official notification.

Selection Process

While the detailed selection process is not explicitly outlined in the provided information, it is typically expected to involve a thorough review of submitted resumes/applications. Shortlisted candidates may then be invited for further rounds, which could include interviews to assess their suitability for the respective roles and locations. Candidates are advised to prepare a comprehensive resume highlighting relevant qualifications and experience.

How to Apply

Interested and eligible candidates are required to apply for these NABFINS positions via email. The application process is as follows:

  1. Visit the official NABFINS careers page (refer to https://www.nabfins.org/) to access the relevant post details for your desired state.
  2. Review the specific Job Description (JD) and download any required application forms, if available for the particular state.
  3. Prepare a detailed resume/CV that clearly outlines your qualifications, experience, and skills as per the eligibility criteria for either the Customer Service Officer (Field Work) or Customer Service Executive (Individual Business Loans and Housing Loans) post.
  4. Email your resume to the designated HR email ID: careers@nabfins.org. For certain states, specific regional contact email IDs might also be provided in the official notification; candidates should utilize these if applicable.
  5. Ensure your application is submitted well before the deadline of September 07, 2026.