Overview
NABFINS Limited, a prominent Non-Banking Financial Company (NBFC) promoted by NABARD, invites applications for the recruitment of Customer Service Officer (CSO) and Customer Service Executive (CSE) positions. This presents an excellent career opportunity for individuals aspiring to contribute to the microfinance and financial inclusion sector. These roles are essential for customer engagement, business expansion, and financial service delivery across key regions including Karnataka, Tamil Nadu, Madhya Pradesh, and Gujarat. The primary responsibilities encompass sourcing new customers, expanding branch portfolios, supporting customer onboarding, and ensuring timely installment collections.
Important Dates
Candidates interested in these opportunities should note the following critical dates for the application process:
| Event | Date |
|---|---|
| Last Date to Apply | 01 September 2026 |
Vacancy Details
NABFINS has announced a recruitment drive for Customer Service Officer (CSO) and Customer Service Executive (CSE) roles. The specific number of vacancies for these positions has not been disclosed in the official notification. Aspiring candidates are encouraged to apply as NABFINS aims to strengthen its team with dedicated professionals for these customer-centric and field-intensive roles.
Eligibility Criteria
Applicants must fulfill the following eligibility requirements to be considered for the Customer Service Officer and Customer Service Executive posts:
- Educational Qualification:
- For Customer Service Officer (CSO): Completion of PUC/10+2 (Higher Secondary) or an equivalent qualification is the minimum educational requirement.
- For Customer Service Executive (CSE): Candidates must hold a Graduate degree in any discipline (following the 10+2+3 pattern).
- Experience:
- For Customer Service Officer (CSO): Freshers are eligible to apply. However, candidates with 1 to 3 years of experience in similar field-based roles, especially with exposure to the target customer base, may be given preference.
- For Customer Service Executive (CSE): A minimum of 2 years of experience in sourcing, processing, and servicing Business Loans (IBL) and Affordable Housing Loans (AHL) with banks, NBFCs, MFIs, or Housing Finance Companies (HFCs) is preferred.
- Language Proficiency: Proficiency in both the local language (reading, writing, and speaking) and English is mandatory. This is crucial for effective communication with customers and internal teams.
- Mobility & Driving Requirement: For the Customer Service Officer (CSO) position, candidates must possess a valid driving license and a motorcycle. This is essential for conducting field visits, customer sourcing, and collection activities.
- Other Skills: Candidates should demonstrate strong communication and interpersonal skills, coupled with a willingness to undertake local travel for field duties.
Selection Process
The detailed selection methodology for these positions has not been explicitly outlined in the provided information. Typically, the selection process involves shortlisting candidates based on their submitted resumes, followed by an interview round. Applicants are advised to ensure their resume comprehensively highlights their qualifications, experience, and suitability for the role.
How to Apply
Interested and eligible candidates are required to submit their applications by sending their detailed resume (CV) via email. Please ensure your resume is comprehensive and clearly outlines all relevant qualifications, experience, and skills pertinent to the desired post.
- Application Mode: Email
- Email ID for Application: careers@nabfins.org
- Last Date for Submission: 01 September 2026
Candidates are strongly advised to submit their applications well before the closing date to prevent any potential last-minute technical difficulties.