Overview
NABFINS Limited, a prominent financial services institution, has announced a recruitment drive for dynamic individuals to join as Customer Service Officers (CSO) and Telecallers. This opportunity is open to candidates who have completed their 12th standard (PUC/10+2). The roles involve vital responsibilities in customer acquisition, portfolio expansion, and service delivery, contributing significantly to the organization's growth. Fresh graduates are welcome to apply, with a preference for candidates possessing relevant field experience for the CSO position.
Important Dates
| Event | Date |
|---|---|
| Last Date to Apply | 26 August 2026 |
Vacancy Details
NABFINS is seeking applications for the following positions:
- Customer Service Officer (CSO): Primarily a field-based role focusing on customer sourcing, portfolio management, and installment collection.
- Telecaller: A work-from-home position responsible for engaging with existing and prospective customers, managing call records, and resolving customer concerns.
Please note that the exact number of vacancies for these roles has not been specified in the official notification.
Eligibility Criteria
Prospective candidates must meet the following eligibility requirements:
Educational Qualification
- Applicants must have successfully completed PUC/10+2 (Higher Secondary or equivalent).
Age Limit
- The maximum age limit for applicants is 30 years.
Experience
- Freshers are encouraged to apply for both positions.
- For the Customer Service Officer role, candidates with 1 to 3 years of experience in similar field-based operations or customer-facing roles may be given preference.
Language Proficiency
- Candidates must possess strong command (reading, writing, and speaking) in both the local language of the operational areas and English, facilitating effective customer and internal communication.
Additional Requirements for Customer Service Officer
- A valid driving license and personal motorcycle are mandatory for the CSO role, as it involves extensive field visits for customer sourcing, branch portfolio expansion, and collection activities.
Selection Process
The detailed selection methodology for these positions has not been explicitly outlined. Candidates who submit their applications via email will likely undergo a shortlisting process based on their educational qualifications, relevant experience, suitability for the role, and other specified criteria. Shortlisted candidates will subsequently receive further instructions from NABFINS regarding the subsequent stages of recruitment, which may include interviews or other assessments.
How to Apply
Interested and eligible candidates should adhere to the following application procedure:
- Ensure you meet all the specified eligibility criteria for the desired post.
- Prepare an updated resume that clearly highlights your educational background, any relevant work experience, and contact details (mobile number and email address).
- Compose an email with a clear subject line, such as "Application for Customer Service Officer (CSO)" or "Application for Telecaller-Work From Home" (or combine if applying for both).
- Attach your updated resume to the email.
- Send the email to careers@nabfins.org.
- Ensure your application is submitted on or before the deadline of 26 August 2026.