Overview
NABFINS Limited, an institution focused on financial inclusion, is inviting applications for the position of Customer Service Officer (CSO). This role is centered around critical field operations across various states including Uttar Pradesh, Bihar, West Bengal, Tamil Nadu, and Karnataka. Successful candidates will play a crucial role in supporting customer acquisition, fostering branch portfolio growth, managing field operations, conducting customer verification, facilitating loan disbursement activities, and overseeing collection processes. Applicants should have completed their higher secondary education (PUC/10+2), be proficient in both local language and English, and possess a valid driving license along with a motorcycle for extensive field travel. While freshers are encouraged to apply, candidates with 1-3 years of relevant field experience will be preferred. Applications can be submitted via email or through the official NABFINS career portal.
Important Dates
| Event | Date |
|---|---|
| Last Date to Apply | 10 August 2026 |
Vacancy Details
NABFINS has announced vacancies for the Customer Service Officer (CSO) position. The precise number of available posts has not been specified in the official notification. Selected candidates will primarily engage in field operations, providing vital support to branches in customer sourcing, portfolio development, and collection management activities.
Eligibility Criteria
Educational Qualification
- Candidates must have successfully completed their Higher Secondary Education (PUC/10+2) or an equivalent qualification.
Experience
- Fresh graduates are welcome to apply for this position.
- Applicants possessing 1-3 years of experience in a similar field-based role, particularly with exposure to field operations and customer interaction, will be given preference.
Language Proficiency
- A strong command over both the local language (written, spoken, and reading) and English is essential for effective communication in the role.
Driving Requirement
- Due to the nature of the role involving extensive field visits and direct customer interaction, candidates must possess a valid driving license and a personal motorcycle. This is a mandatory requirement.
Selection Process
The selection of candidates for the Customer Service Officer role will likely involve an initial shortlisting phase. Applicants may be assessed based on their educational qualifications, relevant professional experience, suitability for field operations, and other specified requirements. Further details regarding subsequent selection stages will be directly communicated to shortlisted candidates by NABFINS.
How to Apply
Interested and eligible candidates seeking to join NABFINS as a Customer Service Officer should follow the prescribed application procedure. This generally involves visiting the official NABFINS careers page or portal. Applicants may need to download and accurately complete an application form, if available, and prepare an updated resume. The completed application form and resume should then be sent to the designated email address, careers@nabfins.org. It is crucial for candidates to carefully follow all instructions provided on the official NABFINS career portal to ensure a complete and valid submission.