Overview
Indian Overseas Bank (IOB), a prominent Public Sector Undertaking, has announced a recruitment drive for the engagement of an Advisor – Customer Service on a contractual basis. This opportunity is specifically designed for eligible retired bank officers, and the role is based at the bank's Central Office in Chennai. The recruitment aims to fill 1 unreserved vacancy, with applications accepted online from September 29, 2026, to October 09, 2026.
Important Dates
Prospective candidates should note the following key dates for the IOB Advisor – Customer Service recruitment:
| Event | Date |
|---|---|
| Date of Advertisement | 28.09.2026 |
| Online Application Registration Start Date | 29.09.2026 |
| Payment of Application Fee Start Date | 29.09.2026 |
| Last Date for Online Registration & Fee Payment | 09.10.2026 |
| Personal Interview Date | To be announced on official website |
Vacancy Details
Indian Overseas Bank is recruiting for the position of Advisor – Customer Service with a single vacancy. This position is unreserved.
- Advisor – Customer Service: 1 Vacancy (Unreserved)
Eligibility Criteria
Candidates applying for the Advisor – Customer Service position at IOB must meet the specified eligibility requirements:
Educational Qualification & Experience:
- Applicants must hold a Graduation or Post-Graduation degree from a recognized university.
- A minimum of 20 years of experience in Public Sector Banks (PSBs) is mandatory.
- Candidates should possess up-to-date knowledge of the latest changes and guidelines in the banking sector, particularly concerning PSBs.
- Extensive exposure to Customer Service functions, whether at the Central Office/Head Office or Regional Office/Zonal Office level, is essential.
Age Limit:
- The maximum age for applicants is 65 years as of September 01, 2026.
- No age relaxation provisions are mentioned in the official notification.
Other Important Conditions:
- Candidates must have retired from public sector bank services through normal superannuation or Voluntary Retirement Scheme (VRS).
- Officers who retired under Compulsory Retirement Scheme (CRS) or due to any disciplinary action are ineligible to apply.
- There should be no pending cases against the retired officer at the time of application submission or during the empanelment process.
Application Fee
An application fee of Rs. 1000/- (inclusive of GST) is applicable for all eligible candidates. This fee is non-refundable and must be paid online between September 29, 2026, and October 09, 2026. Any bank transaction charges incurred for online payment via internet banking (other than IOB) or credit card will be borne by the candidate.
Salary Structure
Selected candidates for the Advisor – Customer Service role will receive a remuneration of Rs. 50,000/- per month, subject to applicable TDS deductions. For official travel on outstation duty, candidates will be eligible for traveling and halting allowances at par with Officers in SMG Scale IV (subject to their cadre eligibility) of the bank. No other allowances, payments, benefits, or facilities from the bank will be applicable for this contractual engagement.
Selection Process
The selection process for the Advisor – Customer Service position at IOB is based entirely on a Personal Interview. This interview carries a total of 100 marks and will assess candidates on their subject knowledge, communication skills, presentation abilities, and overall attitude. Only eligible candidates, determined by the details provided in their online applications, will be invited for the interview. Final selection will be determined by the marks obtained in the interview and according to merit ranking.
How to Apply
Eligible and interested candidates can apply for the IOB Advisor – Customer Service position by following these steps:
- Visit the official Indian Overseas Bank website: www.iob.bank.in.
- Navigate to the 'Careers' section and locate the link for 'Engagement of Advisor – Customer Service on Contract Basis'.
- Click on the 'Apply Online' link and then 'Click here to Register Online' to generate a unique Registration Number and Password.
- Proceed to 'Click here to Apply Online' and accurately fill in all required details in the online application form.
- Upload a scanned photograph and signature, ensuring they meet the specified dimensions and format.
- Review all entered details thoroughly using the 'RECHECK' or 'PREVIEW' option before clicking the 'Submit' button. Confirm successful submission upon seeing the respective message.
- Utilize the 'Upload Relevant Documents' menu to upload necessary documents in PDF format, ensuring each file is less than 200KB. Required documents include: Birth Certificate/SSC Certificate (for DOB proof), Final Degree Certificate(s) (Graduation, Post-Graduation, CAIIB, etc., as a single PDF), Work Experience Certificate along with relieving/retirement letter, and No Objection Certificate (if applicable).
- Proceed to 'Online Payment of Intimation Charge' to remit the non-refundable fee of Rs. 1000/- using a Debit Card, Credit Card, or Internet Banking.
- Finally, print the system-generated online application form and the online payment e-receipt for future reference.
Important Instructions
- The engagement for this position is purely contractual for an initial period of 03 years, subject to annual performance reviews.
- The contract may be terminated by either party with one month's notice or payment of salary and allowances in lieu thereof.
- This appointment is strictly on a contract basis and does not imply or constitute an offer of regular employment with the bank.
- Provisions related to Provident Fund (PF), Gratuity, and Pension schemes are not applicable to this contractual engagement.
- Any form of canvassing will lead to disqualification of the candidate.